Privacy Policy

Last updated: 1 September 2026

This Privacy Policy explains how Kervalyq Ltd ("Kervalyq", "we", "us", "our") collects, uses, stores, and protects personal data when you use the Kervalyq platform or interact with our website at kervalyq.uk. Please read this policy carefully.

1. Who We Are

Kervalyq Ltd is the data controller for personal data collected through this platform. We are registered in England and Wales. Our registered office is at 47 Cannon Street, London, EC4N 5EH, United Kingdom. You can contact us at [email protected] or by telephone at +44 20 7946 0832.

2. What Data We Collect

We may collect the following categories of personal data:

  • Contact details: name, email address, telephone number, and postal address when provided via forms or direct communication.
  • Access request information: details submitted when requesting access to the Kervalyq platform, including your stated purpose of use.
  • Usage data: information about how you interact with the platform, including pages visited and actions taken.
  • Technical data: IP address, browser type, device type, and operating system, collected automatically when you visit our website.

We do not collect payment information, card details, or account credentials through this website.

3. How We Use Your Data

We use your personal data to:

  • Process and respond to access requests and general enquiries.
  • Provide and manage your access to the Kervalyq platform.
  • Communicate with you about your account, requests, or platform updates.
  • Improve the platform and ensure its security and stability.
  • Comply with our legal obligations.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contractual necessity: where processing is required to provide the services you have requested.
  • Legitimate interests: where we have a legitimate business interest in processing your data, such as improving our platform and responding to enquiries.
  • Legal obligation: where processing is required to comply with applicable law.
  • Consent: where you have given explicit consent to a specific use of your data.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Access request data is retained for the duration of your use of the platform and for a reasonable period thereafter. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

6. Sharing Your Data

We do not sell or rent your personal data to third parties. We may share data with trusted service providers who assist us in operating the platform, subject to appropriate data processing agreements. We may also disclose data where required by law or to protect the rights and safety of Kervalyq Ltd and its users.

7. Your Rights

Under applicable data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Request deletion of your data, subject to legal obligations.
  • Object to or restrict certain types of processing.
  • Request a copy of your data in a portable format.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Cookies

Our website may use essential cookies to ensure basic functionality. We do not use tracking or advertising cookies without your consent. You can manage cookie preferences through your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. No system is entirely without risk, and we encourage users to use secure networks when accessing the platform.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page, with the date of last update shown at the top. Continued use of the platform after changes are posted constitutes acceptance of the updated policy.

11. Contact

For any questions about this policy or how we handle your data, please contact:

Kervalyq Ltd
47 Cannon Street, London, EC4N 5EH, United Kingdom
Email: [email protected]
Telephone: +44 20 7946 0832